FAQ

📦 Do you ship across the USA?

Yes! LamaMoon ships party supplies, favor boxes, and birthday decorations across the United States. Most orders are processed within 2 hours.

🚚 Is shipping free?

Yes! We offer free standard shipping on all orders throughout the USA.

If you would like your items to arrive faster, you can choose from several expedited shipping options during checkout.

💰 Do customers pay sales tax?

Sales tax is charged only for orders shipped within Illinois, as required by state law.

Orders shipped to other U.S. states are currently not subject to sales tax.

🎉 What products does LamaMoon sell?

We specialize in kids birthday party supplies, including:

• Party favor boxes & goodie boxes
• Balloons and themed decorations
• Custom birthday party accessories
• Cute celebration items for children

🛍 Can I order custom party favor boxes?

Yes! We offer custom party favor boxes for birthdays and special events.

You can personalize themes, colors, and quantities — simply contact us before placing your order.

⏱ How long does delivery take?

Standard shipping typically takes 3–7 business days within the USA.

Tracking information is provided for every order.

💳 Is it safe to shop on LamaMoon.com?

Yes. Our website uses secure encrypted payment systems to protect your personal and payment information.

🔄 What is your return policy?

If there is any issue with your order, please contact us within 14 days of delivery. We will be happy to assist with refunds when applicable.

🎁 Are your party supplies safe for kids?

Yes! Our party decorations and favor boxes are made from non-toxic, child-safe materials.

📞 How can I contact LamaMoon?

You can reach us anytime via:

Email: support@lamamoon.com
or through our Contact page on lamamoon.com

LamaMoon — your one-stop shop for kids birthday party supplies, custom party favor boxes, and free shipping celebration decorations across the USA.